Frequently Asked Questions


The staff at Community ER in Houston, Texas, is here to answer any questions you might have about our ER services that aren’t addressed throughout any of the other resources we have provided to you. Our Houston, Texas team has created this FAQ page to cover the most common questions we receive about our emergency room.

Frequently Asked Questions

How does selling to Cleveland Cash Offer work?

To keep this simple, we enable you to sell your home to us without listing on the market and move on your own timeline; no showings and no months of uncertainty about when and where you’ll move to next. It’s a simpler and less stressful process. Please fill in our form to request a free and no-commitment offer. We'll then connect you with your personal Cleveland Cash Offer partner and you'll schedule a free home condition assessment when it's convenient for you. The purpose of the assessment is to verify the condition of the home and identify if any repairs are needed. Within 24-hours of our assessment (and sometimes the same day), you will receive an all-cash offer. The offer is free and there's no obligation to accept it. If you’re happy with your offer, you can e-sign the purchase agreement online. Close when you’re ready We’ll walk you through the steps of the closing process. You choose your closing date—the timeline is up to you. After closing, you get paid the same day and move on to the next big thing. If you accept, you can typically choose closing date anywhere between 10-60 days or more if needed.

What is Cleveland Cash Offer?

We are a Cleveland real estate service that makes selling your house more certain and less stressful since we purchase it from you directly. This will enable our customers to move on their own timeline without listing on the market; no showings and months of uncertainty about when and where you’ll move to next. It’s a simpler, less stressful process. Request your offer from us anytime.

What types of homes does Cleveland Cash Offer purchase?

We want to consistently make a competitive offer and provide an excellent customer experience, which is why we are specific about the types of homes we buy and the markets where we buy them. We buy the following types of homes:

  • Single Family Homes
  • Townhomes
  • Multifamily Homes (Duplex, Triplex, Quadruplex)
*We do not buy pre-fabricated or mobile homes. To know whether your home qualifies, request a free offer.

How does the closing process work when you sell to Cleveland Cash Offer?

This closing process is straighforward. When you accept an offer from Cleveland Cash Offer, a closing date is set for the house. Then, we submit our Agreement to a reputable title company that will help us ensure the title of the home is valid. During the title search, the title company also looks for any outstanding mortgages, liens, judgments or unpaid taxes associated with the property, as well as any restrictions, easements, leases or other issues that might impact ownership. From there, your Cleveland Cash Offer partner will be in touch with you to answer any questions you may have and update you on what is happening throughout the process. Your Checklist: 1. Clean out your home (ONLY if we have made an agreement for you to do so) In most cases, we will purchase the home in the condition that it was in when we assessed it. We call this buying the home in "as is" condition. If you have agreed to clean the home: Make sure the home, yard, and exterior premises are completely empty of all personal items, debris and trash. Don’t worry about deep cleaning, broom-swept is fine. Items to leave: Extra keys and garage remotes. Anything attached to the house should remain with it. Contract specific: Please reference your purchase agreement or get in contact with your Cleveland Cash Offer partner for information on what was agreed to for the fridge, washer & dryer and other appliances. Up to you: Extra paint/tiles/flooring- please notify us if you plan to leave these behind because there could be costs associated with leaving them. Please make sure the home: Is in the same condition as it was during the assessment (e.g. no major damage since we were last there). Is vacant: all items inside and outside have been removed, including bulk trash. Any items left behind may be subject to a removal charge and could potentially delay closing. 2. Leave your utilities on Please schedule your utilities to remain active until three days after your move out date. We use that time to make sure we can get all accounts transferred to our name. We try to have all utilities changed on the day you close. 3. Transfering Keys Your Cleveland Cash Offer partner will discuss with you how we plan to transfer keys. This is typically done after signing the closing documents. 4. Forward your mail In case you haven’t already, please contact the USPS to forward your mail to your new address. Also, please be aware of any packages that may be coming soon from shipping services such as UPS and FedEx. Consider contacting them directly to make the necessary arrangements.

837 Cypress Creek Parkway

Houston, TX 77090

 (281) 453 -7150

  • Facebook
© 2020 by Community ER